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Privacy Policy

1. Our Policy Concerning Teens

We recognize the privacy interests of Teens and encourage parents and guardians to take an active role in their Teens’ online activities and interests. We do not knowingly collect personal information from Teens whatsoever. If We learn that We have collected personal information from a person who is under 18, We will delete such information. Parents who believe that Driving Zone might have any information from or about a child under the age of 18 may submit a request to info@drivingzone.com and request that the information be removed.

2. The Types of Information We May Collect

Driving Zone does not currently retain credit card numbers internally. We partner with payment providers such as STRIPE and PayPal. All direct payment gateways like STRIPE adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

Driving Zone may collect different information from or about You depending on the manner in which You use the Services. The following examples are provided to help You better understand the information We may collect through Your use of the Services:

  • Information Received Through Your Wireless Device: Push Notifications – If You use the Services on or through a Wireless Device, We may, in accordance with the terms of any applicable agreement with the Wireless Device carrier (and as allowed by Your privacy settings), collect certain information such as Your unique device identifier (a number automatically assigned to Your mobile or wireless device), device type, operating system version, and information You may choose to provide or share, such as Your email address (collectively “Mobile Information”).

  • Information You Provide To Us Directly: When You sign up for the Services, We will collect any information You provide to Us directly, such as the following:

    • Registration Information: In order to use certain features of the Services, such as purchasing or registering for a Course, You are required to register for an Account. In that case, We will collect and store any registration information You share with Us, such as Your date of birth, age, email address, password, and other information that helps Us to confirm Your access to Your Account and understand more about who You are (“Registration Information”).

3. Payment Information

If You make any purchases through our Services, such as Courses, We may collect certain information regarding Your purchase (such as Your name and zip code) as necessary to process Your order, and You will be required to provide certain payment and billing information directly to our payment processing partners, including but not limited to, Your name, credit card information, billing address, and zip code. We do not directly access, store, or collect Your credit card information, and We will not use the payment information We collect except as needed to fulfill Your purchase and/or communicate with You regarding Your transaction.

4. How We Use the Information We Collect

Driving Zone may use the information We collect through Your use of the Services for a variety of purposes, primarily related to providing and improving the quality of our Services. For example, We may use the information We collect in the following ways:

  • Providing, administering, and facilitating Your use of the Services, including the display of customized content;
  • Resolving site problems; handling or responding to customer support questions and issues;
  • Processing or fulfilling Your request(s) and/or order(s) for Courses, products, services, information, or features;
  • Enabling User-to-User communication and interaction and soliciting input and feedback to improve User experience;
  • Managing Your Account preferences, establishing Your Profile and Registration Information;
  • Monitoring the technical functioning of the Services and network;
  • Developing new and/or improved products, services, or offerings;
  • Analyzing trends and User traffic;
  • Communicating with You concerning Your Account;
  • Or as We, in Our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of Our Users, employees, third parties, members of the public, and/or our Services.

5. When and How We Share/Disclose Your Information with Third Parties

We will only share Your information (including personal information) with the following third parties or under the following circumstances or as otherwise described in this Privacy Policy:

  • Safety, Security, Cooperation with Law Enforcement, & Compliance with Legal Obligations: We may disclose Your information to third parties, including Your personal information, if We, in our sole discretion, have a good faith belief that disclosure is:
    • Permitted or required by law;
    • Requested in connection with or relevant to a judicial, governmental, or legal inquiry, investigation, order, or proceeding;
    • Required or reasonably necessary pursuant to a valid subpoena, warrant, or other legally valid inquiry or request.

6. How We Keep Your Information Secure

Driving Zone takes commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of, sensitive data that You share and We collect and store. These security measures may include practices such as keeping Your sensitive data on a secured server behind a firewall, transmitting sensitive information using secure socket layer technology (SSL), internal reviews of Our data collection practices, and physical security measures to guard against unauthorized access to systems where We store Your information.

7. Compliance with CTIA Guidelines and State-Specific Privacy Laws

As a business owner and message sender, You are responsible for creating a privacy policy that complies with CTIA (Cellular Telecommunications Industry Association) guidelines and any state-specific privacy laws. These laws may require obtaining express consent before sending certain types of messages, including marketing communications. You are responsible for ensuring that all communications sent through the Services comply with these regulations, including obtaining the necessary permissions from recipients for message delivery.

Recipients of our marketing messages can opt out at any time by texting “STOP” or “UNSUBSCRIBE” to opt out of receiving further communications.

MOBILE MESSAGES, PROMOTIONS, AND SUPPORT

By enrolling in the course, the STUDENT agrees to receive promotional and informational messages (weekly) via text, email, or other communication channels. The frequency of messages will vary but will typically be sent weekly. Message and data rates may apply depending on the student’s mobile carrier and plan.

Unsubscribing and Assistance:

  • To unsubscribe from text messages, simply text STOP to the number from which the messages are sent.
  • For assistance with messages or to obtain more information, text HELP to the same number.

The STUDENT acknowledges that by unsubscribing from these messages, they may not receive important updates or notifications related to their course enrollment.

8. Modifications to this Privacy Policy

From time to time, We may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when We add new features, and Driving Zone reserves the right to modify and/or make changes to this Privacy Policy at any time. If We make any material change We will notify You using prominent means such as by email notice sent to the email address specified in Your Account or by posting a notice on Our Services.

9. Questions

Please feel free to contact Us by submitting a request to support@drivingzone.com with any questions, concerns, or disputes You may have regarding our Privacy Policy. Please put “Privacy Policy” in the subject line so Your message can be directed to the correct person(s). You may also contact Us via postal mail at Driving Zone Driving School, LLC. Attn: Legal Services, 5520 N. 10th Street, McAllen, TX 78504.

 

10. Privacy Policy (SMS and Data Collection)

Data Collection:

  • We collect personal data (e.g., name, email, phone number) for SMS updates.

Data Usage:

  • Used solely for DrivingQuest-related updates and will not be used for other purposes.

Data Security:

  • We ensure secure storage and protection against unauthorized access.

Data Retention:

  • Information is kept as long as you are subscribed. You can request deletion at any time.

Non-Sharing Clauses:

  • We do not share mobile numbers with third parties for marketing.
  • We do not sell, rent, or distribute collected data.

Messaging Terms:

  • Message Frequency: Varies based on service needs.
  • Opt-Out: Reply “STOP” to unsubscribe.
  • Help: Reply “HELP” or contact support.
  • Standard carrier rates may apply.

Access to Privacy Policy:

  • Available on any page where we collect phone numbers.

For concerns, call: (956) 627-1393.